Billing & Plans

Understand your subscription plan, monitor usage, and manage billing.

Understanding Plans

CredVault offers flexible pricing tiers:

Free Plan

Cost: $0/month
Perfect for: Trying CredVault
Includes:
- 5 GB storage
- 1 Notebook
- Limited compute
- Community support

Starter Plan

Cost: $29/month
Perfect for: Small teams
Includes:
- 100 GB storage
- 10 Notebooks
- Standard compute
- 5 team members
- Email support

Team Plan

Cost: $99/month
Perfect for: Growing teams
Includes:
- 1 TB storage
- Unlimited Notebooks
- Advanced compute
- Unlimited team members
- Priority support
- SAML/SSO

Pro Plan

Cost: $499/month
Perfect for: Enterprises
Includes:
- 10 TB storage
- Unlimited everything
- Max compute resources
- Dedicated support
- Custom integrations
- SLA guarantee

Add-ons

Beyond your plan, add services:

Coder Cloud Development Environments

$2.50 per compute hour
Includes:
- Cloud IDE
- Pre-configured dev environments
- Workspaces with team sharing
- Browser-based access
- SSH access to local IDE

Example costs:
- 1 developer, 8 hours/day: $20/month
- 5 developers, 8 hours/day: $100/month
- 10 developers, 10 hours/day: $250/month

Additional Storage

$10 per 100 GB/month
Exceeding plan limit?
Add storage as needed

Premium Support

$99/month
Includes:
- 1-hour response time
- 24/7 support
- Dedicated support engineer

Checking Your Current Plan

Click Billing & Plans in sidebar
See current plan at top
Shows renewal date
Shows auto-renewal status

Current Plan: Starter
Monthly Cost: $29.00
Renewal Date: 2024-07-12
Auto-Renewal: Enabled

Usage Dashboard

Real-time Usage

See what you're using right now:

Storage Used: 45 GB / 100 GB (45%)
    ├─ Databases: 30 GB
    ├─ Notebooks: 10 GB
    └─ Files: 5 GB

Compute Used: 120 hours / 150 hours (80%)
    ├─ Notebooks: 60 hours
    ├─ Queries: 40 hours
    └─ Pipelines: 20 hours

Team Members: 4 / 5 (80%)

Usage Trends

See usage over time:

Last 30 days:
- Average daily compute: 4.5 hours
- Average daily storage: 42 GB
- Peak usage: 65 GB storage
- Peak compute: 8 hours in 1 day

Projected Costs

See estimated charges for current month:

Base Plan: $29.00
Additional Storage: $0 (within limit)
Additional Compute: $0 (within limit)
Coder Workspaces: $18.75 (7.5 hours × $2.50)
---
Estimated Total: $47.75

Upgrading Your Plan

Change Plan

Click Upgrade Plan or Downgrade Plan
Choose new plan
See change effect:

Current: Free ($0/month)
New: Starter ($29/month)

Upgrade now?
- Annual billing: $290/year (save 20%)
- Monthly billing: $29/month

Choose billing frequency
Click Upgrade

Immediate Changes

When upgrading:

New features available immediately
Storage increased instantly
Team member limit increased immediately

Downgrade

Downgrade anytime:

Choose lower plan
See warning about feature loss
Confirm downgrade
Changes effective at next renewal

Managing Billing

Payment Methods

Click Billing & Plans
Click Payment Methods
Manage credit cards:
- Add new card
- Mark as default
- Remove card
- Update expiration

Invoices

View all invoices:

2024-06-12 - Starter Plan + Coder hours - $47.75 - [Download PDF]
2024-05-12 - Starter Plan + Coder hours - $45.30 - [Download PDF]
2024-04-12 - Starter Plan - $29.00 - [Download PDF]

Click to view PDF or email invoice.

Recurring Billing

Set renewal preferences:

Auto-Renewal: Enabled
Renewal Date: Every 12th of month
Payment Method: Visa ending in 4242

Cancel auto-renewal:

Click Manage Auto-Renewal
Click Disable Auto-Renewal
Plan will expire at end of current term

Cost Optimization

Reduce Storage Costs

Current usage: 250 GB
Plan limit: 100 GB
Paying for: 150 GB extra ($15/month)

Solutions:
✓ Archive old notebooks (could save 50 GB)
✓ Delete test data (could save 30 GB)
✓ Compress files (could save 20 GB)
Estimated savings: $10/month

Reduce Compute Costs

Current usage: 200 hours/month
Extra compute cost: $50/month

Identify expensive operations:
- Notebook runs: 120 hours
- Pipeline jobs: 60 hours
- Queries: 20 hours

Optimize:
✓ Schedule heavy jobs off-peak
✓ Increase batch sizes
✓ Use indexes for faster queries
Estimated savings: $20/month

Coder Workspace Optimization

Current: 10 developers × 8 hours/day = $500/month

Optimization strategies:
✓ Auto-stop workspaces after 1 hour idle: Save 30%
✓ Use lightweight templates: Save 15%
✓ Share workspaces for pair programming: Save 10%
Estimated savings: $225/month

Team Management

Add Team Members

New team member on Starter plan?

Current: 3/5 members
Adding: 1 more member
Cost: FREE (within plan limit)

Exceed team member limit?

Current: 5/5 members (at limit)
Adding: 1 more member
Cost: +$20/month per extra member

Metered Billing

Some features charge by usage:

Coder Workspace Hours:

Track: Every compute hour
Charge: $2.50 per hour
Billed: Monthly total hours

API Calls (Enterprise only):

Track: Every API request
Charge: $0.01 per 100 requests
Example: 100,000 calls = $10

Billing Issues

Card Declined

If payment fails:

Error: Payment declined
Reason: Card expired

Fix:
1. Click Billing & Plans
2. Update payment method
3. Click "Retry Payment"
4. Service resumes

Disputed Charges

Unexpected charge?

1. Review invoice detail
2. Check resource usage
3. Contact support with details
4. Provide invoice number
5. Support investigates

Refund Policy

Refunds generally not offered for subscription services, but:

Billing errors: Credited immediately
Service outage: Prorated credit for downtime
Early termination: No refund (can cancel next renewal)

Compliance and Tax

Invoices

All invoices include:

Your company info
CredVault company info
Itemized charges
Invoice date and number

Tax

Tax may apply based on:

Your location
CredVault location
Business vs personal

EU VAT applied where required.

Financial Reporting

Export for accounting:

Invoice CSV format:
Invoice Date, Invoice Number, Description, Amount
2024-06-12, INV-001234, Starter Plan, $29.00
2024-06-12, INV-001234, Coder Hours, $18.75

System Monitoring - Track usage in real-time
Activity Logs - See what's using resources
API Keys - Monitor API usage costs